5/31/2023 0 Comments Hostgator ftp disk full error![]() Maybe a walk? Why am I bothering to tell you this? My little dog came to sit next to me and put his head on my knee. I want you to think I’m much more patient and kind than I happened to be this morning. I’ll spare you the gory details of my response, which nearly set the curtains ablaze. Why would they say such a thing if it weren’t true? I take a deep breath and count to ten: So…the email is a sales pitch, designed to frighten my client into purchasing a product? And the email makes a statement that’s patently untrue? I point it out to him again: One or more of the domains you own has malware on it. Those fees, combined, crept into four figures. If there is, they’ll charge another fee to get rid of it. In order to truly find out, my client would need to purchase an expensive malware prevention package from SiteLock, so they can peek inside and see if there’s malware there. The site MIGHT be infected, he says, but no one really knows for sure. And I learn, in fact, there’s no evidence of malware. Over the course of the conversation, I learn from the tech dude that SiteLock is their partner company. I asked: Is this legitimate? What happens next? I pasted the email into the box so the technical support rep could see what I’m contacting them about. I calmly went to HostGator’s tech support “Live Chat” to ask them about this. Bad news, but I’ve never been one to hit the panic button before it’s time. Notice the wording: One or more of the domains you own has malware on it.įairly clear, right? One of her sites is infected with malware…it says so right in black and white. ![]() Hell hath no fury like an angry webmaster who hasn’t yet had her coffee. It’s an email she received from the “security” firm SiteLock, a (former) partner company of popular website hosts and. Please read the UPDATE to this evolving story at the bottom of the post.Ī beloved client forwarded this to me this morning.
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